Volume 6, Issue 3 (10-2019)
Human Information Interaction 2019, 6(3): 82-100 |
Back to browse issues page
Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:
sharafi A, abolghasem mosalman T. Identification of knowledge audit factors in knowledge management soft-ware’s. Human Information Interaction 2019; 6 (3)
URL: http://hii.khu.ac.ir/article-1-2851-en.html
URL: http://hii.khu.ac.ir/article-1-2851-en.html
Tehran UNIV
Abstract: (3422 Views)
Purpose: Today's knowledge-based organizations use knowledge management softwares to accelerate and facilitate their knowledge management processes.But facilitating and accelerating these processes will not be possible, except with knowledge audit, which is the first step of knowledge management. So the purpose of this research is identifying the knowledge audit factors in the knowledge management softwares.
Methodology: This research is applied that done documentary and descriptive-survey method. The statistical population of this research includes 14 Knowledge Management Software’s. The data gathering method is direct observation and data gathering tool check list that made by the researcher. Data analysis was performed variance and mean analysis by SPSS software.
Findings: The findings showed that knowledge audit models emphasized on approaches: 1. Strategies 2. Knowledge management processes 3. Organizational strategies and Processes and 4. Knowledge resources. And factors such as the knowledge perspective, knowledge environment, knowledge health, knowledge gap and knowledge revising less studied in models. Also findings showed that the knowledge management software’s of Andocx, Abaneghan, Net, Pearankar, Laravel, Parnian, Bornapedia, Sepehr Mahan, Hamafaza, MTAshare, Nadine, and Knowledge management systems have good capabilities than the other knowledge management systems. But the factors of knowledge conversion, knowledge nutrition, scoring, sophisticated communities, and knowledge map in these software’s less used than the other factors. In addition, the most uses of knowledge audit factors belongs to the KM systems, and the lowest of it belongs to the NET software. And also, more knowledge management software’s emphasize on the processes of knowledge management and knowledge resources and topics of strategy and culture less used in them.
Conclusion: Results showed that using of knowledge audit factors in knowledge management software’s will be provide, better identify the needs, flows, inventories and knowledge maps, create, organize, share and use of the knowledge in the organizations.
Methodology: This research is applied that done documentary and descriptive-survey method. The statistical population of this research includes 14 Knowledge Management Software’s. The data gathering method is direct observation and data gathering tool check list that made by the researcher. Data analysis was performed variance and mean analysis by SPSS software.
Findings: The findings showed that knowledge audit models emphasized on approaches: 1. Strategies 2. Knowledge management processes 3. Organizational strategies and Processes and 4. Knowledge resources. And factors such as the knowledge perspective, knowledge environment, knowledge health, knowledge gap and knowledge revising less studied in models. Also findings showed that the knowledge management software’s of Andocx, Abaneghan, Net, Pearankar, Laravel, Parnian, Bornapedia, Sepehr Mahan, Hamafaza, MTAshare, Nadine, and Knowledge management systems have good capabilities than the other knowledge management systems. But the factors of knowledge conversion, knowledge nutrition, scoring, sophisticated communities, and knowledge map in these software’s less used than the other factors. In addition, the most uses of knowledge audit factors belongs to the KM systems, and the lowest of it belongs to the NET software. And also, more knowledge management software’s emphasize on the processes of knowledge management and knowledge resources and topics of strategy and culture less used in them.
Conclusion: Results showed that using of knowledge audit factors in knowledge management software’s will be provide, better identify the needs, flows, inventories and knowledge maps, create, organize, share and use of the knowledge in the organizations.
Keywords: knowledge, knowledge management, knowledge audit, software’s and knowledge management systems
References
1. Abdul Rahman, A and Shukor, Nur Syufiza Ahmad. (2012). Knowledge Audit Roles and Contributions towards Continuous Quality Improvement : A Re-view. Knowledge Management International Con-ference (KMICe) Johor Bahru, Malaysia, 93-97.
2. Alavi, m. and Leidner, D. E. (2001). Review knowledge management and koledge management system: conceptual foundations and research issues. Journal of organization studies, 4(4), 335-343.
3. Baba'i, K and Heidari, G. (2015). Identifying and analyzing knowledge kiosk of personal knowledge management. The 7th National Conference and First International Conference on Knowledge Management, Tehran, Oil, Gas and Petrochemical Institute. (Persian)
4. Buchanan, S. and Gibb, F. (2007). The information audit: Role and scope. International journal of in-formation management, 27(3), 159-172. [DOI:10.1016/j.ijinfomgt.2007.01.002]
5. Carlsson Steven, A. (2003). Knowledge managing and Knowledge management systems in inter-organizational networks. Knowledge and process management, 10(3), 194-206. [DOI:10.1002/kpm.179]
6. Che Pa, N, Taheri L and Abdullah, R. (2012). A Sur-vey on Approaches in Knowledge Audit in Organ-izations. Asian Transactions on Computers (ATC), 2(5), 1-8.
7. Debenham, J., & Clark, J. (1994). The knowledge audit. Robotics and Computer Integrated Manu-facturing Journal, 11(3), 201- 211. [DOI:10.1016/0736-5845(94)90035-3]
8. Cheung, C. F., Li, M. L., Shek, W. Y., Lee, W. B., & Tsang, T. S. (2007). A systematic approach for knowledge auditing: a case study in transportation sector. Journal of Knowledge Management, 11(4), 140-158. [DOI:10.1108/13673270710762774]
9. Dipali, P. M., Nilesh, M. and Pallawi, B. (2017). An Analytical Study of Knowledge Management Softwares. International Journal of Computer Ap-plications, 164(5), 7-14. [DOI:10.5120/ijca2017913625]
10. Drus, S. M., & Shariff, S. S. (2011). Analysis of Knowledge Audit Models via Life Cycle Ap-proach (Vol. 16, pp. p. 176-180). Presented at the 2011 International Conference on Information Communication and Management, Singapore: IPCSIT. Retrieved from http://www.ipcsit.com/vol16/33-ICICM2011M2008.pdf.
11. Dow, R. M., Pallaschke, S., Merri, M., Montagnon, E., Schabe, M., Belingheri, M., & Bucher, M. (2008). Overview of the knowledge management system in ESA/ESOC. Acta Astronautica, 63(1-4), 448-457. [DOI:10.1016/j.actaastro.2007.12.048]
12. Fai, C. C., Chin, K. K., Fu, C. K., & Bun, L. W. (2005). Systematic Knowledge Auditing With Applications. Journal of Knowledge Management Practice. Retrieved from http://www.tlainc.com/articl97.htm.
13. Gourova, E., Antonova, A., & Todorova, Y. (2009). Knowledge audit concepts, processes and practise. WSEAS Transactions of Business and Economics, 6 (12), 605-619.
14. Gourova, E., Toteva, K., & Todorova, Y. (2012). Audit of knowledge flows and critical business processes.1-10. [DOI:10.1145/2602928.2603077]
15. Haggho, R. (2013). Comparative Study of Common Knowledge Management Software's in Iran. Sixth Conference of Knowledge Management. Tehran, Institute of Petroleum, Gas and Petrochemical Information. (Persian)
16. Handzic, M., Lagumdzija, A., & Celjo, A. (2008). Auditing knowledge management practices: Model and application. Knowledge Management Research & Practice, 6(1), 90-99. [DOI:10.1057/palgrave.kmrp.8500163]
17. Henczel, S. (2000). The Information Audit as a First Step towards Effective Knowledge Management. An Opportunity For The Special Librarian. Proceeding of Global 2000 Worldwide Conference on Special Librarianship, 210-226.
18. Hylton, A. (2002). A KM initiative is unlikely to succeed without a knowledge audit. KnowledgeBoard. Com, 19. Retrieved from http://doi.org/http://www.providersedge.com/docs/km_articles/km_initiative_unlikely_to_succeed_without_a_k_audit.pdf.
19. Jalali, M. J, Afraz, F and Nazafati, N. (2007). Designing and Implementing Software for Comprehensive Knowledge Management System (Case Study in Ministry of Road and Transportation of the Islamic Republic of Iran). 5th International Conference on Industrial Engineering. Tehran: Iranian Industrial Engineering Association, University of Science and Industry. (Persian)
20. Jaber Ansari, A. (2018). A COMPREHENSIVE MODEL OF KNOWLEDGE MANAGEMENT AUDIT BASED ON SYSTEMATIC REVIEW IN 7 STAGES. International Journal of Management and Applied Science, 4(5), 74-79.
21. Jennex M. E. and Olfman, L. (2005). Assessing knowledge management success: University of USA. International journal of knowledge Management, 2(3), 605-613. [DOI:10.4018/jkm.2006070104]
22. Khaybazi, T, Mousavi, F and Amani, A. (2008). Knowledge audit, a tool for implementing knowledge management in research and development organizations. Seventh conference on Research and Development Centers of Industries and Mines, Tehran, Association of specialized research and development centers of industries and mines. (Persian)
23. Lee, W. B., Shek, V., & Cheung, B. (2007). Auditing and Mapping the Knowledge Assets of Business Processes - An Empirical Study. In Z. Zhang & J. Siekmann (Eds.), Knowledge Science, Engineering and Management, 4798, 11-16. [DOI:10.1007/978-3-540-76719-0_4]
24. Liebowitz J., Rubenstein-Montano B., McCaw D., Buchwalter J., Browning C. (2000). The knowledge audit. Knowledge and Process Management, 7(1), 3-10.
https://doi.org/10.1002/(SICI)1099-1441(200001/03)7:1<3::AID-KPM72>3.0.CO;2-0 [DOI:10.1002/(SICI)1099-1441(200001/03)7:13.0.CO;2-0]
25. Liebowitz, J. (2005). Linking social network analysis with the analytic hierarchy process for knowledge mapping in organizations. Journal of Knowledge Management, 9(1), 76-86. [DOI:10.1108/13673270510582974]
26. Mahdavi, M M. (2013). Provide a functional knowledge audit model with a fuzzy approach. Master's thesis in Information Technology Engineering. Faculty of Engineering, Qom University. (Persian)
27. Medina Nogueira, Yuly Esther, Nogueira Rivera, Dianelys, Medina León, Alberto, Medina Nogueira, Daylin, El Assafiri Ojeda, Yusef, Castillo Zuñiga, Victor Javier. (2017). METHODOLGY FOR KNOWLEDGE MANAGEMENT AUDIT. Global Journal of Engineering Science and Research Management, 4(11), 1-9.
28. Mohammadi, L. (2012). Knowledge Audit in Iranian Research Institute for Information Science and Technology. Master's thesis in Library and Information Science, Faculty of Educational Sciences and Psychology, Allameh Tabatabaei University. (Persian)
29. Mohammadzadeh, S. A and Baniehashimi, S. Ali. (2014). A comparative study of a number of knowledge management softwares. First Interna-tional Conference on Management Tools and Techniques, Tehran, Narcish Information Institute. (Persian)
30. Mohammadzadeh, S. A, Dorrani, Z and Sabbaghgol, H. (2015). Comparison of Knowledge Management Software's by Performance. Eighth National Conference and 2nd International Conference on Knowledge Management, Tehran, Oil, Gas and Petrochemical Information Institute. (Persian)
31. Navidi, F, Mansourian, Y and Hasanzadeh, M. (2018). Knowledge Audit in Project-based Organizations: toward a Conceptual Framework. Library and Information Science Research (LISRJ), 8(1), 75-97. (Persian)
32. Perez-Soltero, B. Valenzuela, et al. (2006). Knowledge Audit Methodology With Emphasis on Core Processes. European and Mediterranean Conference on Information Systems (EMCIS), Costa Blanca, Alicante, Spain.
33. Perez‐Soltero, A., Barcelo‐Valenzuela, M., Sanchez‐Schmitz, G., Martin‐Rubio, F., Palma‐Mendez, J. T., & Vanti, A. A. (2007). A model and methodology to knowledge auditing considering core processes. ICFAI Journal of Knowledge Management, 5(1), 7-23.
34. Rabiei, A and Maali, M. (2012). Knowledge Management, Processes, Approaches, Implementation and Handbook of Implementation. Tehran: Tisa. (Persian)
35. Ragsdell G, Probets S, Ahmed G, Murray I. (2013). Knowledge Audit: Findings from a case study in the energy sector.14th European Conference on Knowledge Management; Lithuania: Kaunus University of Technology.
36. Rampahnahi, N, Nazafati, N and Syadat, H. (2015). Evaluation of knowledge management system modules modules to streamline KM 2.0 in the organization. Journal of Public Administration Perspective, 6 (23), 55-82. (Persian)
37. Samimi, y and Aghaie, A. (2005). A Performance Measurement Framework for Knowledge Management Systems. Industrial Management Studies, 3 (10), 1-23. (Persian)
38. Serrat, O. (2008). Auditing knowledge. Retrieved, 2018/12/24, from: https://www.adb.org/sites/default/files/publication/27561/auditing-knowledge.pdf.
39. Serrat, O. (2008). Learning Lessons with Knowledge Audits. Malaysian Evaluation Society's Third International Evaluation Conference Kuala Lumpur, Malaysia.
40. Sharif, A and Hosseingholizadeh, R. (2016). Identifying and clustering the Personal Knowledge Management (PKM) systems. Iranian journal of Information Processing and Management, 31 (4), 1009-1029. (Persian)
41. Snyman, R., and Krugere, J. (2004). Interdependency between strategic management and strategic knowledge management. Journal of knowledge management, 8(1), 5-19. [DOI:10.1108/13673270410523871]
42. Taheri, L., Che Pa, N., Abdullah, R., and Abdullah S. (2014). A knowledge audit model for requirement elicitation process. International Scholarly and Scientific Research & Innovation, 8(2), 452-456.
43. Taheri, L., Che Pa, N., Abdullah, R., & Abdullah S. (2015). A knowledge audit model to assess the knowledge in requirement elicitation process. In The 9th Malaysian Sotware Engineering Conference, Dec. 2015. pp.106-111. [DOI:10.1109/MySEC.2015.7475204]
44. Taheri, L., Shafazand, M.Y., Che Pa, N., Abdullah, R. and Abdullah, S. (2017). A knowledge audit model for requirement elicitation: A case study to assess knowledge in requirement elicitation. Knowledge Process Management, 24, 257-268. [DOI:10.1002/kpm.1553]
45. Tiwana, A. (1999). The Knowledge Management Toolkit, Prentice Hall. available at: http://sgpwe.izt.uam.mx/files/users/uami/dml/Tiwana_Amrit_1999_Knowledge_Management_Toolkit1.pdf, Accessed: 94.08.24.
46. Wang, J., & Xiao, J. (2009). Knowledge management audit framework and methodology based on processes. Journal of Technology Management in China, 4(3), 239-249. [DOI:10.1108/17468770911013546]
47. Wu, Y.-L., & Li, Y.-H. (2008). Research on the Model of Knowledge Audit IEEE. In Wireless Communications, Networking and Mobile Computing. WiCOM'08. 4th International Conference on (pp.1-4) IEEE. [DOI:10.1109/WiCom.2008.2667]
48. Zhen, Yuan; Ting, Zhao (2010). The Current Situation and Countermeasures of Digital Library's Knowledge Management, E-Business and E-Government (ICEE), International Conference on, 2832-.2834 [DOI:10.1109/ICEE.2010.715]
Send email to the article author
| Rights and permissions | |
 | This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. |
